OUR FOUNDATION & CORE VALUES
HEART OF MAIN
We believe the smallest gestures can have the greatest impact. Through kindness, gracious hospitality, and thoughtful detail, we create places with soul where people can slow down, connect meaningfully, and form lasting memories. These values guide every space, every
interaction, and every experience we design.
Who We Are
HHospitality-Driven
E Excellent
AAdaptable
R Respectful
T Trustworthy
What We Do
We are kind to one another
We take responsibility.
We embrace change.
We invest in our community.
We act with integrity.
our guiding principles
Vision
Through POSITIVE ACTION EVERY DAY, and IN EVERY INTERACTION, WE CHANGE LIVES.
Mission
To PRESERVE THINGS THAT MATTER and BUILD THINGS THAT LAST.
Purpose
To CREATE PLACES that ENABLE PEOPLE TO CONNECT in MEANINGFUL WAYS.
A BLEND OF EXPERIENCE, CREATIVITY & COMMITMENT
OUR LEADERSHIP
Our executive leadership brings a wealth of experience from different industries and remarkable companies. Connected by shared passion for the value of independent hospitality, our team leads the organization with excellence, compassion and vision.
leadership in action
In her TEDxBerkshires talk, Main Street Hospitality Founder and CEO Sarah Eustis explores what it means to preserve the character and traditions of a multigenerational hospitality business while thoughtfully preparing it for the future. Drawing on her family’s stewardship of The Red Lion Inn, Sarah reflects on resilience, reinvention, and the enduring power of hospitality to create meaningful connections between people, places, and communities.
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